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Terms and Conditions
Shipping: Shipping charge is $29 per KITCHEN order for the continental United States. (5 cabinet minimum) Shipping on individual cabinets, or orders less than 5 cabinets, will be $99. Shipping is always $29 on shutter orders. Marsh and High Point cabinets and vanities are shipped assembled. Each is put into an individual carton and palletized. Deliveries are made by a common carrier. The carrier will contact you to schedule a delivery time for your tailgate delivery. There is a $2000 minimum purchase on Mid Continent Cabinetry any order less than $2000 will be canceled. Cabinets and vanities are shipped assembled. Each is put into an individual carton. They are shipped via a local CDN (Content Delivery Network) The CDN will contact the customer to schedule delivery. The delivery will be made to any first floor room or garage at no additional charge. You must be present at the time of delivery and be able to remove the cabinets from the tailgate of the truck and move them into your home. Lead Times: Normal lead time for Marsh Cabinets is 3 weeks. Normal lead time for Mid Continent Cabinetry is 4 weeks. Taxes: Taxes will be collected for sales in the state of Georgia. Canceled Orders: Since the items sold on the site are custom made, orders cannot be canceled once construction has started. If an order is canceled, there will be an 8% cancellation charge to cover credit card processing fees. Returns: If you are dissatisfied with the product that you selected we will gladly provide a refund upon receiving the returned item(s) in salable condition in the original carton with the following conditions: All returned items must be shipped, freight prepaid via common carrier, within 14 days of delivery to: US Home Products 4614 Capers Crossing Norcross, GA 30092 All returned items are subject to a 25% restocking fee. Damage: Every effort is made to ensure that your items arrive undamaged. Unfortunately, on occasion there are conditions beyond our control that can cause damage during shipping. If, at the time of delivery, you notice any visible damage, document the damage on the freight company's bill of lading. Also, if you suspect that there might be concealed damaged, please note that on the bill of lading. If you find any damage please call 888-684-8362 within 5 days of delivery to inform us of the damage. You will be asked at that time to fax a written letter to us stating the date of delivery, the item(s) that were damaged and describe the damage in detail. This is necessary in order for us to process a freight claim. We will process and expedite a replacement for you after the receipt of your written damage notification. |